Payment and Refunds Policy

Payments are usually processed through Infusionsoft. We do not keep a copy of your payment details. For more information about Infusionsoft please visit www.infusionsoft.com/‎

Payments for advertising may be invoiced and paid by direct deposit or direct debit. Please contact us through at connect@theglobalsuccessacademy.com to make those arrangements.

Payments for advertising

We may agree with you to enter into an installment payment arrangement for advertising on our website. Before any payment is made we will advise you of the amount and frequency of the payments to be debited from your account. We may request that you sign a direct debit authority.

Advertising installments will be payable monthly at an agreed rate for a minimum block of six (6) calendar months. If you wish to cancel installment payments the full amount for advertising for the agreed term is payable before cancelation can be processed.  Cancelation of a direct debit request must be notified to us at least five (5) days before the due date. 

Electronic products

All products are delivered digitally and access is available immediately after payment. For materials delivered electronically, if you have any difficulty accessing or downloading any of the materials please let us know immediately through the support@theglobalsuccessacademy.com Please let us know what product you purchased and when and a brief explanation of your download problem so that we can address it properly.

Exchange

No Exchange – we do not offer an exchange on digital products as access is granted immediately.

Refunds

Refunds are not available on electronic products after delivery unless there is a fault in the download.

Refunds are only available for faulty goods and not available simply because you changed your mind.

If you believe there was a fault in the download please contact us through at support@theglobalsuccessacademy.com within seven (7) days of receipt of the item to request a refund. 

Refunds are processed as soon as possible and paid using the same method of payment used by you to purchase the item. Infusionsoft is usually prompt, but please allow for up to thirty (30) days for any refund to appear in your account.